Central Dispatch
In an emergency situation the number to call in Missaukee County for Police, Fire or EMS is 911
Non-emergency administrative line: (231) 839-4338 and press 1 for dispatch
Cheyanne Agema, Dispatcher
Ann Birdwell, Dispatcher
Oleata Brown, Dispatcher
Jessica Mattison, Dispatcher
Courtney Vanderhoef, Dispatcher
The mission of the Central Dispatch Division of the Missaukee County Sheriff’s Office is to provide for a comprehensive emergency communications network which is responsive to the needs of its citizens and their demands for service. We also have the ability for automatic language translations via text messaging.
Central Dispatch is responsible for answering all emergency and non-emergency telephone calls. Currently we are using the “Enhanced 9-1-1” which allows the Dispatcher to see the caller information on a computer screen. Enhanced 9-1-1 contains information such as the caller’s name, address, phone number, time of call, as well as information on what fire department would respond to the caller's location.
Central Dispatch handles dispatch communications for numerous departments including the Missaukee County Sheriff's Office, Michigan State Police, Missaukee County Emergency Medical Services, Michigan Department of Natural Resources, and seven local fire departments.
Central Dispatch has contact with the Uniformed Law Enforcement Officers while they are in or outside the facility. Dispatchers can talk directly via voice communications with the officers either while they are in their patrol vehicle or on a portable radio that is carried with the officers while they are on duty.
Our Dispatchers are credentialed by the State of Michigan 911-Office as "911-Dispatch Certified" much like a law enforcement officer, or emergency medical technician. The staff members must renew their certification every two (2) years through ongoing continuing education and training requirements.
Dispatchers also coordinate all walk-in complaints and requests for service at the Sheriff's Office.
Central Dispatch’s staff is a dedicated group of professionals who can be counted on to assist the citizens of Missaukee County whenever help is needed.